Federal credit union · Muskegon, Michigan · NCUA charter #4038
Service 1
Health score 90/100, grade A (Excellent) - from the NCUA 5300 Call Report, 2025Q4.
- 90
- Health / 100
- $194.5M
- Total assets
- 21,559
- Members
- 18.3%
- Net-worth ratio
Service 1 scores 90/100 on PlainCU's health composite from NCUA 5300 Call Report data (2025Q4). Assets $194.5M; members 21,559; net-worth ratio 18.31%; health rank #1,039 of 4,374; healthier than 73rd of scored peers.
NCUA Call Report stamp band
NCUA 5300 Call Report Masthead
#1,039 of 4,374 health · 2025Q4Service 1 · health 90/100 · $194.5M · 2025Q4
- ASSETS 90/100
- MEM 18.3%
- RANK 0.50%
- PHOTO 1.00%
- BOOK $194.5M
- CHARTER 21,559
- NCUSIF #1,039/4,374
- CAMELS RIVERFALL
- HEALTH 4038
Service 1 in the assets neighbourhood
Service 1's $194.5M assets sit next to RIVERFALL ($194.4M) on the assets neighbourhood; peer NAMES stay, and the masthead VALUES are this credit union's Call Report.
Subscribe to this credit union's financial changes (RSS) — one item per NCUA 5300 call report, no account required.
Service 1 vs every NCUA-scored credit union
Where this credit union's health score sits among every federally insured CU with a scored NCUA 5300 filing
90 Top 27% higher than 73% of 4,374 credit unions
every scored credit union, bucketed by value
Each bar is a band; taller bars hold more credit unions. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source NCUA 5300 Call Report aggregates · 2025Q4
Service 1 - Share Insurance Coverage
The 2025Q4 NCUA Call Report puts charter #4038 at the supervisory bracket and risk-based capital level shown below. NCUSIF protection is covered in our deposit-insurance coverage note.
Service 1: Call Report deltas vs peers
- Largest favorable gap: Loan-to-Share Ratio at 89.31% vs peer 72.20% (+17.11 pp).
Peer averages are NCUA 5300 means for the $100M–$500M cohort (1069 CUs), 2025Q4 vintage - registry deltas only, not a join recommendation.
Where Service 1 sits in Michigan
- In Michigan, health place is #48 of 171 on the same NCUA-ratio sort used nationally.
- By total assets, Service 1 is #82 of 171 in Michigan.
- Michigan membership ordinal: #59 of 171.
In-state ordinals use the live credit_unions table for MI only - ROW_NUMBER sorts match /rankings healthiest and largest, scoped to the state.
Quarter path for Service 1
Service 1: total assets by quarter
4 Call Report filings on this page's own vintage chain
- Assets moved +1.5% from $194.5M (2025Q4) to $197.4M (2026Q1).
- Net-worth ratio shifted +0.18 pp (18.13% → 18.31%).
Trajectory uses quarterly_financials rows already on this page - same NCUA 5300 vintage chain, not a forecast.
At 18.31%, this credit union is above the 7.0% NCUA well-capitalized threshold under PCA rules.
How the 90/100 score is built
Each segment is a pillar's weighted contribution to the composite; widths sum to 90.
- Net Worth Ratio 30.0 pts
- Delinquency Rate 25.0 pts
- Return on Assets 15.0 pts
- Member Growth 5.2 pts
- Loan-to-Share Ratio 14.8 pts
Service 1 health metrics
| Metric | Value | vs peer |
|---|---|---|
| Net Worth Ratio | 18.31% | +6.20 pp |
| Delinquency Rate | 0.50% | -0.40 pp |
| Return on Assets | 1.00% | +0.38 pp |
| Member Growth | -2.13% | - |
| Loan-to-Share Ratio | 89.31% | +17.11 pp |
Health score = weighted composite of the five NCUA ratios above. Scores based on NCUA 5300 Call Report Q4 2025 data. Peer group: $100M–$500M (1069 CUs).
Service 1 filing history
| Quarter | Assets | Members |
|---|---|---|
| 2026Q1 | $197.4M | - |
| 2025Q4 | $194.5M | 21,559 |
| 2024Q4 | $200.8M | 22,029 |
| 2023Q4 | $193.0M | 21,670 |
Credit Union Details
- Charter Number
- 4038
- Type
- Federal
- Field of Membership
- Community
- Peer Group
- $100M–$500M
- State
- Michigan
- City
- Muskegon
- Data Quarter
- 2025Q4
Branch Locations (5)
The NCUA branch filing lists 5 physical offices for Service 1, spread across 4 cities in 2 states.
| Office | City |
|---|---|
| Service 1 FCU (Main Office) | Norton Shores, MI |
| Service 1 FCU/Lakes Mall | Muskegon, MI |
| Service 1 FCU/SB Branch | Muskegon, MI |
| Service 1 FCU/Neosho | Neosho, MO |
| Service 1 FCU/Table Rock Branch | Shell Knob, MO |
Source: NCUA Credit Union Branch Information, 2025Q4 filing.
Nearby Credit Unions in Michigan
More federally-insured credit unions based in Michigan, ordered by peer group match and asset size.
Other-state peers near Service 1
Cross-state asset and health neighbours for Service 1 - kept outside Michigan; in-state CUs stay in the Nearby block.
Similar total assets
Nearest other-state credit unions with ≥$10M assets ($194.5M here).
Similar health score
Nearest other-state credit unions by five-factor health composite (90/100 here).
Using this data
- Service 1 ranks #1,039 of 4,374 nationally on financial health and #48 of 171 in MI -- the national figure is a benchmark, not a prediction for how any specific account performs. National health rankings
- TRUNORTH is a nearby credit union with a similar profile -- compare the two side by side before deciding where to bank. Compare with TRUNORTH
- Rates and health both vary by institution, not just by state -- see how Michigan credit unions compare overall before assuming this one is typical. Michigan state overview
National and state figures are benchmarks built from NCUA 5300 Call Report data, not a recommendation for any individual account decision.
Frequently Asked Questions
Is Service 1 financially healthy?
Yes/no aside, the number is 90/100 (Excellent) - Service 1's financial health score from the NCUA 5300 Call Report, Q4 2025. On the national health ranking (same basis as /rankings/healthiest), it sits at #1,039 of 4,374; by total assets it ranks #1,291 of 4,374 nationally (same basis as /rankings/largest); and #82 of 171 within Michigan. Above 80 reads excellent, below 50 warrants closer monitoring; a 18.31% net worth ratio and 0.50% delinquency rate are the key drivers.
How does Service 1 compare to other credit unions?
PlainCU's health composite puts Service 1 at 90/100, compared to a peer group average for $100M–$500M credit unions. It's a weighted blend of five NCUA-reported figures: net worth ratio (30% of the score), delinquency rate (25%), return on assets (15%), member growth (15%), and loan-to-share ratio (15%).
What is a credit union health score?
A credit union health score is a composite rating (0–100) that combines five financial metrics reported to the NCUA: net worth ratio (capital adequacy), delinquency rate (loan quality), return on assets (profitability), member growth, and loan-to-share ratio (liquidity balance). Scores above 80 indicate excellent financial health; 60–79 is good; 40–59 is fair; below 40 is weak.
How can I join Service 1?
Service 1 operates under a community charter, meaning membership is generally open to anyone who lives, works, worships, or attends school within its defined geographic service area, no employer or association tie required. Contact Service 1 directly for the exact boundaries and application steps.
Is my money safe at Service 1?
Federal credit unions like Service 1 are insured by the National Credit Union Share Insurance Fund (NCUSIF), administered by the NCUA. Each individual depositor is insured up to $250,000, the same limit as FDIC-insured banks. Service 1's net worth ratio of 18.31% exceeds the 7% threshold NCUA considers "well capitalized."
What rates does Service 1 offer compared to banks?
Credit unions like Service 1 are not-for-profit cooperatives, which typically allows them to offer higher savings rates and lower loan rates than banks. Nationally, credit unions average 0.25–0.50% lower auto loan rates and 0.10–0.30% higher savings yields. Contact Service 1 directly for current rates, or compare overall credit union vs bank rates on our rates comparison page.
Every figure on PlainCU is rendered directly from NCUA quarterly call report data, no number is typed in by an editor. Credit union figures are computed directly from NCUA quarterly call report data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.